Privacy Policy
Effective Date: March 21, 2025
At Empower Pilates (“we,” “our,” or “the Studio”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and studio. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
Personal Information: Full name, phone number, email address, home address, date of birth, and other contact details.
Health Information: Physical or medical details you choose to share, used only to tailor your fitness experience safely and effectively.
Payment Information: Payment details processed securely via trusted third-party payment providers.
Technical Data: IP address, browser type, operating system, referring pages, and interactions with our website.
2. How We Use Your Information
We use your information for the following purposes:
Booking and managing class registrations
Sending class reminders, updates, and promotional offers
Providing customer support and personalized services
Improving website functionality and user experience
Customizing advertising and content
Conducting internal analytics (non-identifiable)
3. Consent
By using our website or registering for services, you consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the Internet is 100% secure.
6. Sharing Information with Third Parties
We do not sell or rent your personal data. We only share information with trusted third parties in the following situations:
Service providers (e.g., payment processors, email systems, IT support) who assist in delivering our services
Legal requirements (e.g., subpoenas, court orders, or legal processes)
Business transfers (e.g., mergers, acquisitions, or restructuring), with continued adherence to this policy
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve performance. You may control or disable cookies through your browser settings.
8. Age Restriction
Our services are intended for individuals aged 16 and older. We do not knowingly collect personal data from anyone under the age of 16. If we become aware of such collection, we will delete the information promptly.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing any personal information.
10. International Users & Data Storage
Our services are primarily intended for users in the United States. However, your data may be stored and processed on secure servers located in the U.S. or other countries through third-party service providers.
11. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or deletion of your information
Opt out of receiving marketing communications
Object to the use of your data for promotional purposes
Request data portability (if applicable under your jurisdiction)
If you are a resident of the European Union or another jurisdiction with similar regulations, you may have additional rights under data protection laws (e.g., GDPR).
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact us via the Contact Us page on our website or email us directly at:
📧 privacy@empowerpilatesus.com
